ATM + ITMSolutions

ATM + ITM Solutions

The Self-Service Delivery Channel is Evolving. DBE Can Help

Consumer and employee expectations are changing. Branch transaction patterns are shifting. Is your Financial Institution adapting? DBE can help.

In today’s environment, there is no longer just one way to ATM or ITM. DBE will work with your Financial Institution to design the right self-service delivery channel strategy to meet your business, employee and client needs.

Give your customers or members more ways to be served. Give your employees more flexibility in their work environment and scheduling to improve retention and stay competitive in the labor market.

NCR 6688
NCR ATM + ITM SOLUTIONS

NCR 6688

Offer your customers or members a wide range of transactions they can access without leaving their car. Designed to withstand the most severe weather conditions, the NCR SelfServ 88 island drive-up lets your users withdraw cash, make deposits or pay bills—all from the comfort of their own vehicle.

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NCR 6684 Walk Up
NCR ATM + ITM SOLUTIONS

NCR 6684 Walk Up

Accelerate your digital transformation and serve more customers or members with this modern through-the-wall model that's designed for ease of use and a better user experience. The SelfServ 84 can handle the highest transaction volumes possible, plus mixed cash and check deposit.

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NCR 6681
NCR ATM + ITM SOLUTIONS

NCR 6681

Reimagine the banking experience with a new user-centered ATM design that enables your financial institution to better connect with consumers in the branch. The SelfServ 81 is a premium interior model featuring modular SmartBranch options, including Interactive Teller for remote assisted service integration, as well as Interactive Banker for in-person assistance compatibility.

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NCR 6684 Drive Up
NCR ATM + ITM SOLUTIONS

NCR 6684 Drive Up

The convenience of drive-up ATM functionality for through the wall locations. Designed for ease of use, the SelfServ 84 drive-up offers customers the convenience of drive-up banking from a through the wall branch location. Withdraw cash, make deposits or pay bills from the comfort of their own vehicle.

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NCR 6682
NCR ATM + ITM SOLUTIONS

NCR 6682

Deliver an exceptional consumer experience while handling the highest transaction volumes possible. With the NCR SelfServ 82, your bank or credit union can modernize, innovate and bring the branch experience to consumers through self-service, underpinned by NCR's Media Handling 2.0 module technology.

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95%


of transactions can be handled at ITMs

50%


reduction in branch operating costs

88%


increase in banking service hours

NCR is #1


with over 12,000 ITMs enabled at 600+ FIs globally

ITM Core Integration

There’s no longer just one way to ITM. Offer your customers and members the ability to self-serve, reach teller assistance-on-demand, or receive classic, live teller support with ITM by DBE.

Interested in what ITM Core Integration means for your Financial Institution? DBE can help. We built a whole department, Encompass Integrate, to help our clients navigate and implement Solution Integrations.

Our Encompass Integrate Team is ready to help you develop, execute and support your Financial Institution’s Integration strategies.

DBE Can Help

The Channel Services Platform

The next generation of digital first banking is here with NCR’s Channel Services Platform. With CSP, Financial Institutions have access to a set of banking business services built using a common framework of technologies that work together and with others for a connected and evolved banking experience.

CSP Interactive is a stand out component of NCR’s Channel Services Platform. With CSP Interactive, Financial Institutions have access to a new User Interface and Assistance on Demand for ITM. Remote Teller can have video capabilities in the cloud and integrate with the Financial Institution’s contact center. With Enhanced Self-Service, users can complete more transactions on their own, creating a more valuable experience for the user and efficiencies on the backend.

Client ITM Spotlight

Client ITM Spotlight

First Nebraska Bank

First Nebraska Bank took a look at their footprint across Nebraska and predicted upcoming labor shortages in their rural communities. The bank knew they would still need to meet the needs of their customers with reduced staff.

First Nebraska Bank went through a full branch analysis provided by DBE to evaluate their current branch environment, challenges, and future goals to determine the right solution in the right location at the right time. DBE guided the bank on the optimal mix of ITMs, TCRs, and Self-Service Coin Machines.

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Let’s Connect

Want to learn how your Financial Institution will benefit from ATMs and ITMs from DBE? Connect with our team today!